Refund Policy
Last updated: September 2026 • Official Domain: free-gotv.us
1. 7-Day 100% Money-Back Guarantee
At FreeGoTV, customer satisfaction is our top priority. We provide a full 7-day money-back guarantee across all our standard subscription plans. If you encounter technical streaming issues or compatibility hurdles that our 24/7 technical team cannot remedy, you are entitled to a full 100% refund within seven (7) calendar days of your original transaction date.
2. How to Request a Refund
To request a refund under the 7-day guarantee, simply send an email to support@free-gotv.us or message our WhatsApp support desk with your registered email, order identifier, and a brief description of the issue encountered.
3. Refund Processing Time
Once your request is approved by our billing department, refunds are processed within 24 to 48 hours. Depending on your bank, credit card institution, or payment provider, funds typically reflect in your account within 3 to 5 business days.
4. Free Trial Recommendation
To ensure FreeGoTV meets all your expectations prior to subscribing, we strongly encourage potential subscribers to take advantage of our 24-hour test trial on WhatsApp.